Why was my withdrawal declined?

If your withdrawal wasn’t successful, don’t worry – here are the most common reasons and how to resolve them:

• Wagering not completed
  Your deposit must be wagered at least 3 times (x3) before withdrawing 🔄 Once that’s done, you’re good to go
• Bank details issue
  Incorrect or incomplete bank details may result in a declined or reversed transaction ☝️ Double-check all information before submitting a new withdrawal request
• Payment method mismatch
  Withdrawals must go to the same method used for deposit 💳 Try selecting your original deposit method
• Verification incomplete
  Make sure your identity and payment method(s) are fully verified. You can check your status in the Verification tab☑️ If any document is missing or still under review, please upload it under the relevant section
• Exceeded limits
  You might have reached your weekly or monthly limit📈 If so, simply try again a bit later

You’ll find the reason for any rejected withdrawal under the transaction entry in your Operations history. If you need more help, feel free to reach out via live chat.