You can track every step of your withdrawal in the Cashbox. Here's what the different statuses mean:
- Pending 🆕
Your request has been received and is being reviewed by our finance team. This step usually takes up to 3 hours - Approved 🆗
The request has been confirmed and passed to the payment provider for processing, usually finalized within 48 hours up to 5 days - Processed ☑️
The funds have been sent by the payment provider. You can expect to receive them within 3 business days, depending on the chosen payment method and your bank
We're committed to keeping things transparent, so you’ll always see the latest status in real time.
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