Games do not work, what should I do?

Modified on Mon, 1 Dec, 2025 at 10:44 AM

If your game doesn't load or freezes, don’t worry – we've got you covered. In most cases, you’ll be able to resume where you left off when you reopen the game. If not, the game round continues on the server, and any winnings will still go straight to your account 💸

Here’s how to get back in action:

  • Clear your cache and refresh the page (Ctrl+Shift+R) 🔄
  • Re-login to your account 👤
  • Try a different browser or Incognito mode (Ctrl+Shift+N) 🌐
  • Switch to another Wi-Fi or mobile network 🛜
  • Disable browser add-ons like AdBlock or VPN 🚧
  • Try a different device 💻

If it still isn’t working, we’re here for you! Get in touch via live chat with a screenshot and game details, and our team will get you back to playing in no time ⚡

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