A few common reasons might explain why your deposit didn’t go through. For a smooth experience, check these details when making a deposit in the Cashbox:
- Insufficient funds: ensure your card or bank account has enough funds 💸
- Deposit limits: check if you’ve hit a deposit or online spending limit with your bank 📈
- 3DS code: for card deposits, confirm that the 3DS code (sent by SMS, email, or in-app notification) was entered correctly ✔️
If these steps don’t resolve the issue, please reach out to our support team for more help!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article