What should I do if my game freezes or stops loading?

A frozen game is annoying, but your progress is safe. ✅ Try these steps in order:

1. Refresh the page — clear the cache and reload (Ctrl+Shift+R)
2. Re-login — log out and back in to reset your session
3. Try another browser — or open an Incognito tab (Ctrl+Shift+N)
4. Check your connection — switch to a different Wi-Fi or mobile network
5. Disable extensions — turn off AdBlock, VPN, or other browser add-ons
6. Switch devices — open the game on another device

If the game froze mid-round, it likely continued on the server. Any winnings from that round will be credited to your account.

If none of the above helps, contact us via live chat and include:

• The game name and the browser or device you’re using

We’ll take it from there. 🎲