Why do I need to verify my account again?

Modified on Thu, 31 Oct, 2024 at 12:35 PM

Account verification is essential to keep your personal and financial information secure, ensuring that withdrawals are processed smoothly 🔐

If you're being asked to verify your account again, it could be because:

  • You've added a new payment method that requires verification, such as a credit card, e-wallet, or bank account 💳
    Each new payment option must be verified to ensure that it belongs to you and meets the security standards of our platform.
  • Your previously uploaded document has expired, and an update is needed.

To resolve this, simply check the Verification tab for any outstanding document requests. You may need to upload a new document or a proof of ownership, such as a bank statement or a photo of the card used.

Thanks for helping us maintain a secure environment for all players! 🙌

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