Why do I need to verify my account again?

Modified on Mon, 10 Nov, 2025 at 2:02 AM

We might ask you to re-verify your account from time to time to keep your details secure and fully up to date. Don’t worry — it’s a normal and quick process 🤝 Common reasons include:

  • a new payment method has been added
  • one of your previous documents has expired
  • a routine security check is required

If something needs re-verification, you’ll see it clearly in the Verification tab or receive an email from us. Uploading the requested document right away helps avoid any delays, especially for withdrawals. We’ll handle the rest and confirm once everything’s verified — fast and hassle-free 😊

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