What should I do if my game stops working?

A frozen game can be frustrating, but don’t worry—your progress is safe! Here's what you can do:

1. Refresh the page: clear your cache and reload (Ctrl+Shift+R)
2. Re-login: log out and back in to reset your session
3. Switch browsers: try a different browser or Incognito mode (Ctrl+Shift+N)
4. Check your connection: switch to another Wi-Fi or mobile network
5. Disable add-ons: turn off browser extensions like AdBlock or VPN
6. Change devices: open the game on another device

If your game round was mid-play, it might have continued on the server. Any winnings will still be credited to your account automatically.

If the issue persists, our support team is here for you! 🦸 Contact us via live chat, and please share:

• A screenshot of the issue
• The game name and device/browser you’re using

We’ll get everything sorted so you can dive back into the action! 🎮✨