How do I close my account?

Modified on Thu, 26 Jun, 2025 at 5:47 PM

We’re here to help if you’d like to close your account. You have two options:

  • Contact customer support: reach out to us via live chat, and we’ll kindly ask for the reason behind your decision to assist you effectively
  • Talk to your VIP Manager: feel free to contact your VIP Manager directly. They’re here to listen, understand your concerns, and help find the best possible solution for you

If you’re unsure about closing your account, we’re happy to talk it through and offer other options to support you 🙋‍♀️

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