How can I verify my payment method?

Modified on Wed, 8 Apr at 1:47 PM

Verifying your payment method is simple and can be done directly through your account 👤 Just upload the required document to the Verification tab under the Payment section.

Depending on the payment method, here’s what you’ll need:

  • Card: upload a clear photo of your bank card. Ensure that your full name, expiry date, and the first 6 and last 4 digits of the card number are visible 💳 You may need to provide both sides of the card if all necessary information isn’t displayed on one side.
    If your card is closed, expired, or lost, don’t worry — you can still verify it with a bank document confirming its closure that shows your name and the card number.
  • E-Wallet: provide a screenshot of your last deposit, showing your name, the deposit amount, time, and transaction ID 👛 Alternatively, a screenshot from your e-wallet account with your name and email clearly visible will also work.
  • Apple Pay: provide a photo/screenshot of the card used for depositing, along with a bank statement showing your last Apple Pay transaction 🍏 Alternatively, a screenshot of the transaction with the date, amount, and the last 4 digits of the card number will be sufficient.

Once submitted, your documents will be reviewed, and you’ll be notified when your payment method has been verified! ✔️

Only PNG and JPG formats are supported, with a maximum file size of 10MB 📎

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