Why has my balance changed after using a bonus?

If your balance looks different after playing with a bonus, there are a couple of conditions that may have affected it:

• Maximum win limit — some bonuses, such as no-deposit offers, have a cap on how much can be withdrawn. Unless stated otherwise, this is typically 75 AUD/CAD or 50 EUR. Any winnings above that limit may be adjusted once wagering is complete 📊
• Bonus expiry — every bonus has a validity period. If the wagering requirement isn't completed before the bonus expires, any remaining bonus funds and related winnings will be void. For example, a bonus with a 3-day validity will be removed if unused within that window 📅

For the full details on bonus conditions, refer to our Bonus Terms and Conditions.