Missing your cashback? Here are the most common reasons:
- Activity in the past week: cashback depends on losses. If your withdrawals exceed deposits, no cashback will be calculated. The good news? It means you’ve had a fantastic week of wins! 🤩
- Minimum cashback amount: cashback is only credited if it’s at least 1.50 AUD. Smaller amounts won’t be issued.
- Eligibility: cashback is available starting from the Amber level of our Loyalty Program.
For more details, refer to our Bonus Terms and Conditions.
Remember, the cashback process is automated. If you meet the criteria, your cashback will be credited to your account 💫
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