How long does the verification process take?

Modified on Wed, 16 Sep at 2:06 PM

The verification process at RocketPlay is quick and simple! Identity and address verification usually takes 5 to 10 minutes, and no longer than 15 minutes. Payment method verification usually takes from 10 minutes to a few hours ⏳

If all of your documents receive the "Verified" and "Approved" status, you're all set, and your verification is complete! 🎉


You have 10 attempts to upload the right document. If none of them is accepted, uploading is paused for a while and our support team will help you continue.

In case anything is missing or needs clarification, you’ll receive a notification from our security team to help you complete the process.🙌

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