Why do I need to verify again?

Modified on Mon, 1 Dec, 2025 at 10:48 AM

Re-verification helps keep your gaming experience safe and secure 🛡️ Here’s why you might be asked to verify again:

  • New payment method: added a new card, e-wallet, or bank account? Every new payment option needs a check to confirm it’s yours 💳
  • Expired document: if a previously uploaded document has expired, it’s time for an update.

Just head to the Verification tab to check for any outstanding document requests. Keeping things secure for you and all players – that’s our promise! 🙌

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